Contact Blackbaud

Headquarters — Charleston, SC, USA

Phone (toll-free)

1.800.443.9441

Phone (international)

001.843.216.6200

Fax

1.843.216.6100

Address

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Customer Operations Center
2000 Daniel Island Drive
Charleston, SC 29492-7541

Solutions Chat

Chat Now

Media

Phone

1.800.443.9441 x3307

Request an interview or information 
about the company

media@blackbaud.com

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's products and services.

solutions@blackbaud.com

Request information about Blackbaud's International Conference on Philanthropy

conference@blackbaud.com

Contact Customer Service about billing and invoices

1.800.468.8996 option 4, sub-option 2
BlackbaudAccounts.Receivable@blackbaud.com

Customer Support

Data Subject Rights

View here

Check the status of your solutions and services

Blackbaud Status Page

Online

Chat Support or Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Tree)

Reeher: 651.313.6000, option 2, 8AM - 5PM CST

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Hours of operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Training

Phone

1.800.468.8996 option 3

Request Blackbaud University, regional, and on-site training information

traininghelp@blackbaud.com

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Regional Offices

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Phone: 888.528.9501
Email: austininfo@blackbaud.com

San Francisco, California

44 Montgomery Street
San Francisco, CA 94104

New York

500 7th Avenue
New York, NY 10018

Phone: 800.899.0890

St. Paul

370 Wabasha St N, Suite 1200
St. Paul, MN 55102

Toronto

WeWork, Scotia Plaza, 40 King Street West, 41st Floor
Toronto, ON M5H 3Y2

Blackbaud’s K12 Group

New Hampshire

6 Bedford Farms Drive
2nd Fl, East Wing
Bedford, NH 03110

Direct: 603-310-4124

Blackbaud Tuition Management

South Carolina

2000 Daniel Island Drive
Charleston, SC 29492

Phone: 800.468.8996

Blackbaud Europe Ltd

Address

Blackbaud Europe Ltd
Second Floor, Blue Fin Building
110 Southwark Street
London SE1 0TA
England

Web

http://www.blackbaud.co.uk/

Email

Sales

solutions@blackbaud.co.uk
020 3932 1600 (Press 2 for Sales)

Administration

admin@blackbaud.co.uk

Customer Support

Data Subject Rights

View Here

Check the status of your solutions and services

Blackbaud Status Page

Online

Chat Support or Case Central

Phone

0203 932 1600, option 1 (Phone Tree)

Hours of operation

Support associates are available Monday through Friday from 9:00 a.m. to 5:00 p.m. GMT, excluding holidays

Blackbaud Pacific Pty Ltd.

Address

Level 2, 65 Berry Street
North Sydney, NSW, 2060
AUSTRALIA

Web

http://www.blackbaud.com.au/

Phone and Fax

International

+61 2 8918 1200

Freecall Australia

1800 688 910

Freecall New Zealand

0800 444 712

Freecall Singapore

800 616 2205

Local Hong Kong

+852 8191 1160

Fax

+61 2 8918 1299

Email

Sales

sales@blackbaud.com.au

Customer Support

Data Subject Rights

View Here

Check the status of your solutions and services

Blackbaud Status Page

Online

Chat Support or Case Central

Phone

+61 2 8918 1200, option 1 (Phone Tree)

Hours of operation

Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays

Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT

Blackbaud Canada

Address

WeWork, Scotia Plaza, 40 King Street West, 41st Floor
Toronto, ON M5H 3Y2

Phone and Fax

Sales

1.800.443.9441

Fax

1.843.216.6111

Email

Sales

solutions@blackbaud.ca

Customer Support

Data Subject Rights

View here

Check the status of your solutions and services

Blackbaud Status Page

Online

Chat Support or Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Tree)

Reeher: 651.313.6000, option 2, 8AM - 5PM CST

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Hours of operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays